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Precision MedTech – Terms and Conditions
Last Updated: July 2026


1. Introduction These Terms and Conditions apply to all purchases made through Precision MedTech (“we”, “our”, “us”). By placing an order, you agree to be bound by these Terms and Conditions.

2. Our Products Precision MedTech supplies professional aesthetic, beauty and medical equipment intended for trained professionals. Customers are responsible for ensuring they have the appropriate qualifications, insurance, licences and permissions required to operate any equipment purchased.

3. Orders All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order where:

  • Products are unavailable.

  • Payment cannot be authorised.

  • Pricing errors occur.

  • Fraud is suspected.
     

4. Prices All prices are shown excluding VAT unless otherwise stated. VAT will be added where applicable at the current UK rate. Prices may change without notice but will not affect orders already confirmed.

5. Payment We accept payment by approved payment methods displayed at checkout. Finance options may be available through selected third-party providers. Finance applications are subject to status and approval.

6. Delivery Our standard delivery time is 5–7 working days, although delivery times may vary depending on stock availability and manufacturer lead times. Delivery dates are estimates and cannot be guaranteed. Customers are responsible for ensuring someone is available to accept delivery.

7. Inspection on Delivery Please inspect your order immediately upon arrival. Any damage, shortages or incorrect items must be reported to us within 48 hours of delivery. Failure to notify us within this period may affect your claim.

8. Warranty All eligible machines include a 2-year manufacturer’s warranty, unless otherwise stated. The warranty covers manufacturing defects only. The warranty does not cover:

  • Accidental damage.

  • Misuse.

  • Incorrect operation.

  • Unauthorised repairs or modifications.

  • Failure to follow the user manual.

  • Cosmetic wear and tear.

  • Damage caused during transportation after delivery.

  • Consumable parts.

Warranty claims may require photographs, videos or return of the equipment for inspection.

9. Training Where included within your purchase, training will be arranged separately. Customers are responsible for ensuring all operators are fully trained before using any equipment. Training does not replace any legal, insurance or regulatory requirements.

10. User Manuals A machine user manual is supplied with every eligible machine. Customers must read and follow all instructions before operating the equipment.

11. Consumables Where advertised, consumables supplied with machines or training packages are included only as stated at the time of purchase. Replacement consumables are chargeable.

12. Returns Due to the specialist nature of professional equipment, returns are only accepted where required by applicable consumer law or where agreed in writing. Products must be unused, complete and returned in their original packaging. Customers are responsible for return shipping unless the item is faulty.

13. Faulty Equipment If equipment develops a fault during the warranty period, please contact us as soon as possible. We may troubleshoot remotely before requesting the equipment be returned for inspection or repair.

14. Professional Use Our equipment is intended for professional use. Customers are responsible for:

  • Obtaining appropriate insurance.

  • Carrying out risk assessments.

  • Following infection prevention and control procedures.

  • Completing manufacturer-recommended training.

  • Ensuring compliance with all applicable UK laws and local authority requirements.
     

15. Limitation of Liability To the fullest extent permitted by law, Precision MedTech shall not be liable for indirect, incidental or consequential losses, including loss of income, business interruption or loss of profits arising from the use of our products. Nothing in these Terms excludes liability where it cannot legally be excluded.

16. Intellectual Property All website content, product descriptions, manuals, logos, branding and training materials remain the property of Precision MedTech and may not be copied, reproduced or distributed without written permission.

17. Privacy Personal information will be handled in accordance with our Privacy Policy.

18. Governing Law These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Us Precision MedTech
Email: info@precisionmedtech.shop
Telephone: +44 7582 966734
Website: https://www.precisionmedtech.shop

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